How does Escrow service work?

There are 7 steps to complete a trade with escrow service,  you can check your status in “My Hqew”

Step 1. Both side confirm the trade details

Buyer starts escrow service and send related information for seller’s confirmation including:

PO, details of buyer or seller, escrow items, fee sharing and order details

As soon as buyer sent the information and signed Escrow Service Agreement, seller will receive the notice by email or fax. If seller approved and signed the agreement, the payment of goods should be paid to escrow account by buyer.

Step2. Buyer paid to escrow account

If buyer paid via T.T., we will charge T.T. duty and the 0.7% of each trade volume (or at list $50 per order). After escrow account received money, seller will be informed to start delivery.

Step3. Upload Way Bill No.

Seller uploads Way Bill No. in Escrow control panel for buyer and escrow services’ reference

Step4. Tracking goods

Now the goods is on the way and both side could check its status online. The inspection period will starts as soon as buyer received goods

Step5. Inspection

Buyer can check goods during this period and make the decision about the acception of goods. If there is any problem, buyer can contact Escrow Service for refund

Step 6  Escrow account release payment to seller

If buyer confirms the acception of goods, escrow account will paid to seller at once, escrow duty and other cost will be deducted.

Step 7 Done.

The trade has been done