What is Escrow

The Escrow service on www、hqew、net is a third-party online payment platform that allows you to pay securely online without exposing your credit card details, If you are going to trade with stranger, escrow service can minimize you risk. Your payment is only released to the supplier after you confirm you've received the order.

Who should pay the Escrow cost

 Both sides should negotiate the cost sharing in advance. If the order was cancelled or the goods was returned, the related cost should also be arranged in advance in order form. Escrow fee and any other shipping charge will be deducted from the payment that buyer paid escrow account.

  How does seller get the money

 If Escrow Service confirms there is no request of refund or order cancelling after inspection period, the money will be transferred to seller by T。T。 at once. The inspection period should be confirmed by both sides.

 How soon shall Escrow received Escrow Service

The processing time of transferring is up to your bank. Some bank will cost several days to complete the transfer.

As soon as you paid the money, you can go to control panel to check the status, click”I have already paid ” to inform us that the money has been paid. You can also tell us by email or phone calling, we will check it in every business day.